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Accessibility

 

We have made every effort to make The Royal Welsh website accessible and easy to use for everyone.

 

Our aspiration is to conform to the Guidelines for UK government websites and the Worldwide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.0, Level AA, and to ensure that this standard is achieved and maintained.

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Software to open files

This website provides links to portable document format (PDF) files. You may need special software to read these files. If you can't open the PDF's, you can download Adobe Reader for free to allow you to open these files.

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Comments and Feedback

We welcome your input on all aspects of The Royal Welsh website. If you have any comments, feedback or complaints, please use the contact form provided.

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Privacy and Cookies

 

Our Privacy Policy

The Royal Welsh, as part of the British Army and Ministry of Defence, is committed to protecting your privacy. When you contact us or visit our website, your personal information is stored securely and processed fairly as required by the Data Protection Act 2018.

 

This Privacy Policy explains the following:

 

  • What information The Royal Welsh may collect about you

  • How The Royal Welsh will use your information and ensure this is not shared with organisations outside the Ministry of Defence

  • How long your information may be held on our systems

  • Your choices regarding the personal information you provide to us

  • How cookies are used on our websites and the options available to reject these

 

Changes to our Privacy Policy

We may update our privacy policy from time to time, so you may want to check the latest version before providing personal data to The Royal Welsh.

 

How we collect information?

We collect personal information when you:

 

  • Contact us online, request information or submit an application to join The Royal Welsh through the British Army website

  • Complete a printed form, questionnaire or coupon

  • Contact us by phone, post, email or text message

 

In addition, information is automatically captured each time you visit our website. We use cookies (as described here) and collect IP addresses (that can uniquely identify a specific computer or network device on the internet) to track visitors to our website.

 

What we do with this information?

We use the personal information you provide to answer your requests for information, to process your applications to join The Royal Welsh, and to make improvements to our website.

 

Who will have access to your information?

Your personal information may be handled by RHQ The Royal Welsh and the companies the British Army and Ministry of Defence use as data processors to provide marketing services and process your applications. These companies must comply strictly with our privacy policies that prohibit the use of personal data for their own business purposes. We will not share your information with other organisations outside the Ministry of Defence (unless we are required to do so by law).

 

How long do we keep your information?

Your information will be held on our systems for as long as is necessary to answer your requests and maintain a dialogue with those individuals who remain interested in The Royal Welsh, the British Army and Army careers.

 

If you register an interest, but do not apply to join The Royal Welsh, we will keep your personal data for no more than 3 years.  This period starts on the day you last made contact with The Royal Welsh.

 

If you apply to join The Royal Welsh, but do not enter Service in the UK Armed Forces, we will keep your personal data for no more than 10 years. Any sensitive personal data will be removed after 1 year. This period only starts if and when all your applications to join the UK Armed Forces have become inactive.

 

At the end of this period, we will remove your personal information from our systems or treat the data to remove any personal identifiers that could be used to identify you as an individual.

 

If you enter Service in the UK Armed Forces, some of your personal data will be retained for 100 years as required under the Public Record Acts.

 

Advice for parents and young people

Many young people are interested in information about The Royal Welsh and the British Army. The privacy and security of their personal data is very important to us.

 

We encourage all parents to supervise their children’s use of the internet and for young people to always seek permission from a parent/guardian before contacting us.

 

We ask everyone under 18 years to confirm that they have spoken to a parent/guardian about their interest in The Royal Welsh and obtained their permission before registering or applying to join The Royal Welsh.

 

We require anyone under 18 to provide a signed consent form from a parent/guardian before they attend a recruitment event – including meetings, briefings, information days and visits.

 

What information do we hold about you?

You can request a report detailing all the information we hold about you by writing to the address below.

 

What to do if you don't want us to contact you in the future?

Write to the address below asking us not to contact you again.

 

What to do if you want us to remove your details from our records?

Write to the address below asking us to delete your details from our records. You need to tell us which records you want us to remove, if you have registered an interest or applied to The Royal Welsh. Further advice on the “right to prevent processing” is provided on the Information Commission’s website.

 

http://www.ico.org.uk/for_organisations/data_protection/the_guide/principle_6/damage_or_distress

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Data Protection

More information about the Data Protection Act 2018 and your rights can be found on the Information Commissioner's Office website.

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Freedom of Information

More information about the Freedom of Information Act 2000, and the information made available to the public by the Ministry of Defence, can be found on the GOV.UK website.

 

Contacting The Royal Welsh about Personal Information

If you have any questions about this Privacy Policy or the information we hold about you, please write to:

 

Data Protection Officer

RHQ The Royal Welsh

Maindy Barracks

Cardiff

CF14 3YE

 

How does The Royal Welsh website use cookies?

To improve your experience and make this website simpler to use, we sometimes place small amounts of information on your computer, mobile phone or device. These include small files known as cookies.

 

The cookies used on this website improve your experience by:

 

  • Recognising your settings – so you don’t need to keep re-entering them whenever you visit a new page.

  • Remembering the information that you’ve given (e.g. your username and password) - so you don't need to keep entering it.

  • Measuring how you use our website - so we can make improvements that meet your needs.

  • Our cookies contain anonymous information such as a unique identifier but this information is not used to identify you personally.

 

Cookies are stored on your computer for different lengths of time depending on what they are used for. Session cookies are temporary cookies and are only stored until you leave the website or when you close your web browser. Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device and track repeat visits.

 

We do not sell the information collected by cookies.

 

Further information about individual cookies used on this website is provided below.

 

Our Communication Policy

 

The Royal Welsh will only provide information that is relevant to you. We will not contact or send communications to young people known to be under the age of 14 years.

 

We may provide young people under the age of 16 years (but at least 14 years) with information on the following topics if they can confirm that a parent or guardian has given them permission to request this information:

 

  • The Royal Welsh as an organisation

  • The Royal Welsh in society

  • The Royal Welsh activities and local events of interest to young people

  • Educational opportunities, resources and financial support available from The Royal Welsh and the Army

  • General information about jobs in The Royal Welsh

  • The Royal Welsh lifestyle

 

We will not contact or send communications to young people under the age of 15 years and 7 months with the intention of starting the recruitment process, unless we are asked to provide information about Welbeck Defence Sixth Form College or sixth form scholarships.

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Freedom of Information

 

The Freedom of Information Act (FOI) 2000 came into force in January 2005 and gives any person legal rights of access to information which is held by a public authority. The Ministry of Justice is responsible for freedom of information policy in the UK.

 

If you are a member of the public seeking guidance on how to submit a freedom of information request please go to the Gov.uk website

 

Main features of the legislation:

 

  • The Act provides a general right of access to all types of recorded information held by public authorities. This right is subject to certain exemptions most of which require case by case consideration of the balance of public interest.

 

  • The Act applies to all public authorities. Schedule 1 of the Act gives more details of organisations covered. Within the MOD, only the Special Forces and military units providing assistance to the Government Communications HQ are outside the Act.

 

Copyright and the FOI Site

Supply of information under the Freedom of Information Act does not give the person or organisation the automatic right to reuse the documents in a way which will infringe copyright, for example, by making multiple copies, publishing or issuing to the public. This includes information requested for re-use purposes.

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